Frequently asked questions regarding your data
Who controls your data?
Your data controller is Linsco Limited which may be contacted at email@example.com
Who is our Data Protection Officer?
Our nominated Data Protection Officer is Sophie Gibson.
The Data Protection Officer (the “DPO”) is responsible for monitoring our compliance with the GDPR, for informing and advising our business of its obligations in relation to the processing of personal data. The DPO is the point of contact with the ICO, the UK’s data protection supervisory authority, and is the person to whom you should direct any inquiries.
Sophie can be contacted at firstname.lastname@example.org
What are we going to do with your personal data?
We will process your personal data:
to enable us to provide advice and professional services as an employment agency
to provide work, placements, payments and reports to you and any legal body as required by law
to allow third party payments to be made
to provide you with updates and alerts, such as interview confirmations, feedback and offers
to maintain our own accounts and records and to support and manage our employees
to administer and improve our website and other communications with you
to enable compliance with statutory and legal obligations
to detect and prevent fraud
to respond to any complaint that you might make
to contact you in an emergency
to answer general enquiries that you may make
Linsco Ltd will not process your personal data:
to conduct market research or for marketing purposes
to pass it to a third party for that party’s or any other party’s purposes other than for payment as required
to sell it to a third party
What gives us the right to process your personal data?
We will process your personal data:
because you have given your consent – for example you have provided it to us when you made an application for work, or declaration of representation to work on your behalf; or you have contacted us about something that relates to your work placement;
because it is necessary to do so to perform a contract to which you are party or to take steps at your request before we make a contract with you;
to meet our legal obligation to make payment to you under the UK tax laws;
to protect your vital interests or those of someone else;
to pursue our legitimate interests.
Who will receive your personal data?
We sometimes need to share the personal information we process with the individual them self and also with other organisations. Where this is necessary we are required to comply with all aspects of the GDPR. What follows is a description of the types of organisations we may need to share some of the personal information we process with for one or more reasons. It may be necessary for Linsco Ltd to share your personal data with others, including:
current, past or prospective employers
educators and examining bodies
suppliers and service providers
credit reference agencies
debt collection and tracing agencies
complainants and enquirers
professional advisers and consultants
and as might be required by law, including compliance with any court order or legal obligation
For how long will we keep your personal data?
If we have not found you any placements: up to two years
If you find you no longer want us to work on your behalf, you have the right to be forgotten, contact our DPO
Our legitimate interest to hold your data includes:
If we have placed you in permanent work: held securely up to two years on our CRM system for accountability and client feedback
If you have received payments from us on a temporary assignment, held securely on file up to 7 years in line with statutory legal & HMRC requirements
After the period of time has elapsed, your data will be securely deleted and removed from all our systems: should you require further services we will ask you to complete a new registration on our system
After any deletion, we will no longer be able to access any of your information, for the purpose of claims or insurance
Can you withdraw your consent?
Yes, at any time. If you do so and we do not process your personal data for any other lawful reason, we won’t be able to deal with the matter which required you to give us your consent.
How do you object to the processing of your personal data?
object to the processing of your personal data;
request access to and rectification of your personal data;
request erasure of your personal data (in certain circumstances);
ask for your data to be transferred.
To discuss these matters further, please contact us by emailing our DPO
Does it matter if you do not give us your personal data?
The provision of your personal data is a legal requirement to allow us to prove your identity and to make payments or make statutory deductions from you: without your personal data it may be difficult or impossible for us to perform all of our legal obligations to you, which could affect your ability to obtain work. So, for example, if you refuse to provide us with your name, address and contact details in an application for a position, it will not be possible to provide offers or local interviews. If you cannot provide us with your Identity documents along with proof of address and National insurance information, then we will not be able to offer you work assignments.
Can you complain?
Yes. If you are unhappy with the way in which you think Linsco Ltd has dealt with your personal data, please contact our data protection officer to give her the opportunity of trying to put matters right for you. If you want to complain to someone else, you may complain to the Information Commissioner’s Office.
Do we process your personal data to make automated decisions about you?
No, we do not.
Will we use your personal data for other purposes?
No, we will not.
How do I tell you to remove my data?
To ask us to remove your data, simply email email@example.com with your request to be forgotten.
We will reply to confirm your information in more detail to make sure we have the right record, but within 28 days we will get back to you and remove you from our system, unless your data is held under our legitimate reasons to do so.
Once removed we cannot access any details, in respect of references or history with us, so please bear that in mind should you wish to be removed.