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Administrator

New
  • Location: Cheadle
  • Salary: £12.60 - £13.25 per hour per hour
  • Job Type:Temporary

Posted about 8 hours ago

  • Sector: Housing
  • Contact: Chloe Whittall
  • Contact Email: chloe.whittall@linsco.com
  • Expiry Date: 11 March 2026
  • Job Ref: CWL/SK8_1770647498

Customer Service Administrator - Temporary Role

Cheadle | Office-Based | Monday to Friday 8:30am-5:30pm | Immediate Start

We are currently recruiting for a Customer Service Administrator to join a busy, office-based team in Cheadle. This role is ideal for someone who enjoys customer interaction alongside strong administrative support and coordination.

You'll act as a key link between residents, internal teams, and external contractors, helping to ensure a smooth and professional customer experience from start to finish.

The Role

  • Act as the main point of contact for residents regarding upcoming works and service schedules
  • Contact residents via phone and email to arrange and confirm appointments (no cold calling)
  • Handle inbound calls and emails, resolving queries professionally at first point of contact
  • Provide administrative support across multiple departments, including data entry, filing and document preparation
  • Coordinate with site, logistics and maintenance teams to ensure schedules run smoothly
  • Manage and escalate customer complaints or complex issues to the relevant department when required

What We're Looking For

  • Previous experience in an office-based customer service or administration role (property or housing experience desirable)
  • Excellent verbal and written communication skills with a professional telephone manner
  • Strong organisational skills and the ability to manage multiple tasks
  • Confident using Microsoft Office (Word, Excel, Outlook) and CRM systems
  • A customer-focused, proactive and empathetic approach to problem-solving

What's On Offer

  • Monday to Friday working hours - no weekends
  • Office-based role in Cheadle
  • Supportive, collaborative working environment
  • Ongoing training and development opportunities

If you are interested please apply with your CV.

Applications

If you feel that you have the relevant experience to be successful in this position and would like to find out more, please apply online today, attaching a copy of your current CV.

Due to the vast number of applications that we receive, it is not possible for us to contact all applicants; therefore, only suitable candidates will be contacted. If you do not hear anything back within 7 days of submitting your application, you have unfortunately not been selected.

Linsco is an equal opportunities employer. All applicants will be considered on their merits regardless of background, characteristics or personal circumstances. All applications will be dealt with in the strictest confidence.