Vital Info

  • Devon
  • Permanent
  • £18000 - £21000 per annum
  • ASAP

Customer Service Coordinator (New Build Residential)


£15-21k DOE

Fixed Term Contract - 12 Months

My Client is a Top National Housing Developer who is seeking a permanent Customer Care Coordinator to join their Customer Care team in their Exeter office.

Main Responsibilities

  • Provide excellent customer service
  • Ensure all calls received into the department are answered professionally and courteously and issues logged appropriately.
  • Maintain the relevant Customer Service log/monitor.
  • Provide administrative support for the Department, such as, handling and responding to all customer correspondence, collate site/sales paperwork, filing, etc.
  • Liaise between sub-contractors and the division to ensure maintenance requests are carried out, check invoices and forward for payment. Arrange contra-charges where necessary.
  • Liaise with Buying department - order materials as and when required.
  • Co-ordinate schedule of work for the maintenance team.
  • Support the department to ensure any issues that arise post-exchange are effectively and efficiently dealt with.
  • Carry out other appropriate ad hoc duties as and when required.

Key Skills

  • Interpersonal skills and a professional attitude to work
  • Previous experience working for a residential developer
  • Excellent Verbal and written communication skills
  • Experience of planning, organizing and prioritising workloads
  • Self-motivated


If you feel that you have the relevant experience to be successful in this position and would like to find out more please apply online today attaching a copy of your current CV.

Due to the vast amount of applications that we receive, it is not possible for us to contact all applicants; therefore only suitable candidates will be contacted. If you do not hear anything back within 7 days of submitting your application, you have unfortunately not been selected.

Linsco are an Equal Opportunities employer. All applications will be dealt with in the strictest confidence.

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